There are a variety of ways in which a person can submit an idea, share a concern, or make a complaint.
Complaints may be:
Informal Complaint Procedure
Informal complaints are received by a variety of college personnel, predominantly front-line staff and faculty. Complaints may be submitted to any college staff member and will be moved through the division associated with the complaint–Academic Affairs, Finance, or Student Affairs. Most of these complaints will be addressed at the original complaint stage. When an informal complaint is not resolved a formal complaint may be made.
Formal Complaint Procedure
A formal complaint must be made in writing and should be submitted to the appropriate division Vice President (Academic Affairs, Finance, or Student Affairs). Formal complaints may also be made using the Complaint Form (see below).
If you wish to make a formal complaint please open, complete, and print the fillable complaint form below.
Note: Students enrolled via National Council for State Authorization Reciprocity Agreements who are dissatisfied with the resolution to a formal complaint may contact the Missouri Department of Higher Education and Workforce Development to file a formal complaint against the school.