Information Technology Department
IT On-Line HelpDesk
To contact the IT helpdesk:
help@crowder.edu or call us at 417-455-5712
To Log into Campus Computers/Web Email
Username: Student ID Number
Password: lastname(lowercase) + 2-digit birth month + 2-digit birth year
Example: John Smith, born June 1991
The account password will be smith0691
- Upon first login, a prompt will require a password change. This changes your password for campus computers and Web Email.
- New passwords must be 7 to 10 characters long.
- Students will log into Webmail with Student Id number as Username, but the actual email address will be firstnamelastname@crowder.edu, ex.: johnsmith@crowder.edu
Blackboard Login
Username: Student ID Number
Password: Student ID Number
(Upon first login, please click on Personal Information in the Tools box to the left and change your password.)
My.Crowder Login (https://my.crowder.edu/)
Username: Student ID Number
If it's your first time to log in, click the I forgot my password link. A password will be sent to your Crowder email address. Use that to login. Then, click on the Profile/Password button at the top and then the Password tab to change your password for future use.
Prior to calling the Help Desk, look through the questions and answers below
.docx/.xlsx
I don't know what my network/email username is?
Network/E-mail accounts are created using your Student ID. This information is taken directly from the registration system.
What's my email address?
Your email address is created using the following format firstnamelastname@crowder.edu.
This information is taken directly from the registration system, so if you registered as Billy Smith your email address would be billysmith@crowder.edu.
How do I access my email?
Students can access their email through Outlook Web Access or OWA. OWA can be accessed with a standard web browser. The link is Here
I have forgotten my password. What can I do?
Your password can be reset by calling the IT helpdesk at 417-455-5712, you will need your student ID number for verification. No passwords will be reset without verification.
How do I access my Blackboard account?
You can access your Blackboard account by Clicking Here and entering your Crowder College student ID for both your username and password. Once logged in, please change your Blackboard password.
I have forgotten my Blackboard password. What can I do?
Your Blackboard password can be reset by calling the IT helpdesk at 417-455-5712, you will need your student ID number for verification. No passwords will be reset without verification.
I can't open a Word/Excel document. It has an extension .docx/.xlsx
Microsoft Office 2007 Applications (like Word, Excel, Powerpoint) save files in formats .docx, .xlsx or .pptx which cannot be opened by older versions of MS Office without installing the Microsoft Office Compatibility Pack. You can download the compatibility pack Here
I was a student here last semester, now I can't access my Crowder email?
Student accounts are deleted at the end of each semester. Students are notified prior to this to allow time for emails or documents to be stored on a flash drive or forwarded to an external email account such as gmail or yahoo.
Where can I find legal sources for downloads?
Click Here for legal music on the web
I received an email requesting my account information, should I respond to this?
The Crowder College IT department would never request that you update or confirm your account information via email, this is most likely a phishing scam. For more information on phishing scams, see this document.