Information Technology Helpdesk

To contact the IT Helpdesk:

help@crowder.edu or call us at 417-455-5712


►► Printable Login Information ◄◄

To Log into Campus Computers/Web Email

Username: Student ID Number
Password: lastname(lowercase) + 2-digit birth month + 2-digit birth year

Example: John Smith, born June 1991
The account password will be smith0691

  • Upon first login, a prompt will require a password change. This changes your password for campus computers and Web Email.
  • New passwords must be 7 to 10 characters long.
  • Students will log into Webmail with Student Id number as Username, but the actual email address will be firstnamelastname@crowder.edu, ex.: johnsmith@crowder.edu

Blackboard Login (https://crowder.blackboard.com/)

Username: Student ID Number
Password: Student ID Number

(Upon first login, please click on Personal Information in the Tools box to the left and change your password.)

All students have a site available called “01-Student How To’s“. This site is used to post information helpful to all students. Topics include announcements, calendars, success tips, FAFSA information and more.

My Crowder Login (https://my.crowder.edu/)

Username: Student ID Number

If it’s your first time to log in, click the I forgot my password link. A password will be sent to your Crowder email address. Use that to login. Then, click on the Profile/Password button at the top and then the Password tab to change your password for future use.

TK-20 Login (https://crowder.tk20.com/)

  • If you are a new student, you will not be able to log into TK-20 until the beginning of your course.
  • Username: Crowder ID Number; initial password: Crowder ID Number
  • Upon your first login, change your password by clicking on Person Information. You will be prompted to answer some questions in order to change your password.
  • If you forget your password, email EdTech@crowder.edu. Be sure to include your name and Crowder ID as part of your request.

 

PLATO (https://ple.platoweb.com)

  • Used in COMM80, ELI31, ELI35, LOC50 & LOC90 classes.
  • Account Login: cc213; PLATO Name: Crowder ID Number; Password: Crowder ID Number + two-digit birth month + two-digit birth year (NO SPACES). Example: 1234561192

 


 

Prior to calling the Help Desk, look through the questions and answers below


 

I don’t know what my network/email username is?

Network/E-mail accounts are created using your Student ID. This information is taken directly from the registration system. If you don’t know your Student ID, you can find out Here.

Back to top.

What’s my email address?

Your email address is created using the following format firstnamelastname@crowder.edu.
This information is taken directly from the registration system, so if you registered as Billy Smith your email address would be billysmith@crowder.edu.

Back to top.

How do I access my email?

Students can access their email through Outlook Web Access or OWA. OWA can be accessed with a standard web browser. If you are new to using OWA, please try our Outlook Web Access 2007 Quickstart Guide. You may access OWA Here.

Back to top.

I have forgotten my password. What can I do?

Your password can be reset by calling the IT helpdesk at 417-455-5712, you will need your student ID number for verification. No passwords will be reset without verification.

Back to top.

How do I access my Blackboard account?

You can access your Blackboard account by Clicking Here and entering your Crowder College student ID for both your username and password. Once logged in, please change your Blackboard password.

Back to top.

I have forgotten my Blackboard password. What can I do?

Your Blackboard password can be reset by calling the IT helpdesk at 417-455-5712, you will need your student ID number for verification. No passwords will be reset without verification.

Back to top.

I can’t open a Word/Excel document. It has an extension .docx/.xlsx

Microsoft Office 2007 Applications (like Word, Excel, Powerpoint) save files in formats .docx, .xlsx or .pptx which cannot be opened by older versions of MS Office without installing the Microsoft Office Compatibility Pack. You can download the compatibility pack Here

Back to top.

I was a student here last semester, now I can’t access my Crowder email?

Student accounts are deleted at the end of each semester. Students are notified prior to this to allow time for emails or documents to be stored on a flash drive or forwarded to an external email account such as gmail or yahoo.

Back to top.

Where can I find legal sources for downloads?

Click Here for legal music on the web

Back to top.

I received an email requesting my account information, should I respond to this?

The Crowder College IT Department would never request that you update or confirm your account information via email, this is most likely a phishing scam. For more information on phishing scams, see this Phishing Document.

Back to top.